Who we are
outboundIQ is an outbound performance optimization company. Founded by seasoned technologists, outbound experts, and call center professionals, outboundIQ's solutions have been meticulously crafted to tackle some of the most daunting and intricate challenges facing the outbound calling industry. With a unique, data-driven approach, outboundIQ offers reliable and highly effective solutions that address critical issues, thereby creating a significant impact on your business's success.
Meet The Team
JASON SHATZKAMER
CEO, Founding Principal
Jason is a long time technologist, with a history of developing disruptive technologies in the realms of ecommerce, marketing, and call center.
A programmer at heart and outbound industry expert by trade, Jason will be on the phone with clients one minute, on stage at a trade show the next, outside practicing Tai Chi the next, and suddenly locked in a room until 3 am writing .Net code the next...
FABIANO FEUROSA
COO, Founding Principal
Fabiano is a long time technologist, with a strong history of building complex CRM solutions, call center and marketing tools, and custom Salesforce applications.
An aeronautical engineer from Brazil, Fabiano has built custom solutions for companies like Embraer International, Quinstreet, and a list of others too long to mention here.
SANDY TAFUR
Vice President, Sales
Sandy brings over 20 years of contact center technology and sales leadership experience to outboundIQ. Sandy built the Account Management organization at PossibleNOW, and from there, joined the budding Enterprise Account Management team at Five9, most recently serving as the Director of EMEA and Southeast account teams.
Sandy is fiercely dedicated to her customers' and team members' success
BRUNO ROSA
Creative Lead - outboundANI CRM
Bruno is an incredibly talented developer and designer who has spent the last five years specializing in the development and design of custom CRMs. Bringing with him his vast experience and creative skills, Bruno is now embarking on a new journey with outboundIQ. Beyond his professional endeavors, Bruno is a passionate individual with diverse hobbies. He finds solace in caring for his collection of bonsai trees and tending to his flourishing garden. When he’s not immersed in the world of technology, Bruno can be found exploring the great outdoors on his mountain bike or indulging in his love for woodworking.
CHAZ LAMERE
Senior Integration and Support Specialist
With over a decade in IT and telecom, Chaz Lamere is a versatile and determined problem solver, with hands on experience ranging from enterprise scale dialer administration, to Python programming, to robotics. He has personally built and managed outbound contact centers running on Five9 and ViciDial.
In his role as integration and support specialist, Chaz brings his years of knowledge and experience in outbound dialing to each and every contact center utilizing the outboundANI platform.
RYAN SCOTT
Level I Support and Integration Specialist
Ryan Scott is an incredibly talented 18 year old, fresh out of high school, and overflowing with talent, intelligence, and the entrepreneurial spirit. Ryan started his first company at 16 years old, creating short form video ads for local businesses in his home town, and most recently created a stock trading application built on Python, and leveraging the ChatGPT API.
Ryan brings his youth, energy, and creative problem solving to outboundIQ's customer base.
KENNETH JOHNSON
Senior Integration and Support Specialist
With over a decade of experience as a campaign and division manager, Kenny is adept at orchestrating seamless operations and optimizing team performance. His expertise includes client onboarding, campaign management, data oversight, and fostering cross-functional collaboration and support in any way the organization needs.
Kenny is dedicated to leading high-impact teams and steering visionary strategies for success.
GAIL FREIBERGER
Manager, Carrier Registrations
Gail Freiberger is a long time industry veteran, starting her contact center career in the mortgage industry with Nations Bank, and then spending several years in mortgage and collections with Bank of America.
Working from home since COVID, Gail now manages outboundIQ's team of registration specialists, coordinating the link between outboundIQ's customers, and the nationwide network of telephone carriers and service providers.
RUDY LINKE
Senior Integration and Support Specialist
Rudy has more than a decade of experience with the Five9 contact center platform. He has managed various aspects of call center operations for home services companies and health insurance providers.
Rudy enjoys working with a diverse customer base, learning about their business needs, and helping them succeed with outboundANI. He believes that success is a team effort and enjoys being a member of the outboundIQ team.
LUCAS ROSA
Manager, Dev and Infrastructure
Lucas Rosa is a dynamic force in the tech world, blending a robust foundation in computer science with a visionary approach to blockchain technology and investment. With a degree in Computer Science under his belt, Lucas's expertise spans across web and mobile application development, where he has crafted seamless user experiences in the digital realm.
Lucas delved into the intricacies of distributed systems, leveraging his expertise to navigate and innovate in this emerging domain. His enthusiasm and vision led him to become a successful crypto investor, identifying and seizing opportunities within the volatile yet transformative crypto market.
Lucas created a groundbreaking smart contract programming language specifically tailored for the Cardano Blockchain. This pioneering endeavor has positioned him as a thought leader in the realm of smart contract development and a trailblazer in the digital sphere.
KEVIN SHATZKAMER
outboundIQ Advisory Chair
Aside from being our founder's more impressive little brother, Kevin is currently Managing Director, Strategic Partnerships and Innovation with LLMs, CAI and GenAI at Google. In this role, Kevin plays an integral role in helping the largest telecommunications providers in the world through industry-defining transformations, from beginning to end. Kevin holds a Master's of Engineering Management degree from Massachusetts Institute of Technology (MIT), a Masters of Business Administration (MBA) from Indiana University, and a Bachelor's of Engineering degree from University of Florida...
ALAN J ZOLDOS
outboundIQ Advisory Member
A long time sales leader, Al is currently President at Upsite Technologies, and is the former National VP of Sales for Corporate Express / Staples Technology Solutions. Al and Jason worked together directly for over a decade, where Al mentored Jason in sales, customer service, and most important, how to never lose sight of one's values in the process. Always and unwaveringly taking the "high road", outboundIQ is fortunate to have Al on the team...
JOE KALINOSKI
outboundIQ Advisory Member
A long time trusted friend and colleague, Joe brings a wealth of corporate finance and governance expertise to our board. Formerly VP Finance at ConAgra Foods, VP Finance at Corporate Express, and CFO at Brightstar, Joe's willingness to guide us through this period of rapid growth will help ensure a stable and secure corporate structure for the organization going forward.
