Services and Tools
outboundANI is our core offering, automating ANI selection and lifting contact rates.
In addition, we offer a suite of enhanced services and an ever growing set of automation utilities to supercharge and streamline your outbound operations
Enhanced Dial Reporting augments your level of insight into performance like never before. Understand contact rates and success rates by combining stats from many business-critical categories, including but not limited to: Lead source, Agent, List penetration. Any data attributes that matter most to you.
Visualize Business Intelligence stats in our dashboards, or export or extract via API. Set up notifications and alerts via email.
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Agent Performance Dashboards Included
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Tracks inbound and outbound interaction data
ANI Carrier Registration Services
Our dedicated team of Registration Coordinators submits your owned ANI Inventory to the 5 major carrier registries on a recurring basis.
No need to send us your ANI Inventory - our team pulls it directly from your system and registers on your behalf with accuracy and consistency, completely removing the burden of registrations from your team.
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We also provide an optional portal to submit wholly-owned, non-contact center numbers (back office, agent direct lines, etc.) for inclusion in the registration process.
Consulting Services
Designed to help customers with their end-to-end outreach strategy, starting with data management & including all aspects of optimal outbound program configuration.
Our outbound experts go hands on and provide best practices guidance to your team.
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Monthly retainer and project-based CCaaS implementation service options.