Services and Tools
outboundANI is our core offering, automating ANI selection and lifting contact rates.
In addition, we offer a suite of enhanced services and an ever growing set of automation utilities to supercharge and streamline your outbound operations
outboundANI - Automated ANI Inventory Management
outboundANI integrates directly inside your dialer, scanning your catalogue of wholly-owned phone numbers. Machine learning algorithms automatically assign optimal ANIs from your inventory to each dial and respond to disposition outcomes in real time. Intelligent ANI assignment to every dial maximizes your contact potential down to the prospect level. No administration required.
Never swap, randomly rotate, hard-code groups or local presence matching, ever again.
Robust dashboards allow you to monitor all aspects of performance both intraday and historically.
ANI Carrier Registration Services
Our dedicated team of Registration Coordinators submits your owned ANI Inventory to the 5 major carrier registries on a recurring basis.
No need to send us your ANI Inventory - our team pulls it directly from your system and registers on your behalf with accuracy and consistency, completely removing the burden of registrations from your team.
We also provide an optional portal to submit wholly-owned, non-contact center numbers (back office, agent direct lines, etc.) for inclusion in the registration process.
Dialer Consulting Services
Designed to help customers with their end-to-end outreach strategy, starting with data management & including all aspects of optimal dialer configuration.
Our outbound experts go hands on and provide best practices guidance to your team.
Monthly retainer and project-based dialer implementation service options.
outboundANILMS
Proprietary lead management engine to bridge the gap between your web sites and affiliates, and your dialer.
Simple, easy to use, & straightforward toolset for managing lead sources, validation, caps, & deliveries for first party data generators.
Options to add automated SMS and e-mail.
SMS and E-mail Cadence Automation
Using outboundANILMS, establish automated email and SMS events triggered by disposition, timeframe, and current step in the customer journey.
Requires "bring your own" SMS carrier and email platform, or working through our partner, Telnyx.
ComplianceCheck - DNCall Integration
Take advantage of outboundIQ's integration with PossibleNOW's DNCall to detect known litigators, scrub your fully subscribed national and state do not call lists, manage opt-in exemptions, identify wireless numbers, and more.
Fully automate the process from lead source, to DNCall scrub, to outboundANI instruction, to dialer.