Your DIDs Are Probably Not “Burned”... Your Dialing Strategy Might Be
By: Ryan Shatzkamer There are few phrases in outbound calling that create more panic than this one: “Our numbers are burned.” Or its cousin: “The carrier blocked all of our DIDs.” Or the really dramatic version: “We need to replace everything immediately.” And look, I get it... When contact rates fall off a cliff, when agents are sitting around waiting for connects, when leadership is asking what happened to production, when someone sees a chart that says “block rate” and that number is...